Leadership Lessons from Holocaust Survivors

Sunday evening, April 27, marks the start of Yom haShoa – Holocaust Remembrance Day.  Here is my annual re-post in memory of the victims and in honor of the survivors.  Leadership begins with respect for all people and a desire to make the world a better place.  Never forget.  **** Leadership Lessons from Holocaust Survivors …

Trusted advisors don’t interview, they discuss

Achieving trusted advisor status is a primary goal of many leaders. Whether that status is with internal business partners, senior leaders, or customers, leaders don’t want to be seen simply as order takers.  Instead they want to be viewed as a valuable resource in the other person’s decision making process. Having the wrong type of …

Beware of labels posing as numbers

Quick math test.  What is the percentage increase between “Strongly Agree” and “Agree”?  How much more is “Very often” compared with “Neutral”?  Is “Always” five times better than “Never”? You can’t answer, can you?  You can’t do math on labels.  They aren’t quantities.  We all know that.  Yet, at one time or another, most of …

The least amount of data

Business conversations should be about issues, decisions, and actions –  not numbers.  However, sometimes it’s easy to go overboard and not provide any data.  That’s not good either.  If you don’t provide any data, it’s easy for your audience to assume you are just making stuff up. It’s important that the person to whom you …

Do you want to engage someone? Be interesting!

Using Social Media to Engage Students.  Ten Tips for Engaging Your Workforce.  Are Your Customers Engaged?  Creating Engaging Presentations. We are inundated with articles on creating engagement.  What’s going on?  Why is everyone so disengaged?  More importantly, why are we all so boring?  The answer is simple . . . to create engagement you must …

Staying in the problem

Let’s face it.  Leader’s like to solve problems.  As soon as an issue comes up in a meeting, there is often a flurry of ideas generated on how to solve it.   That’s not a bad thing. One of the primary jobs of a leader is to make problems go away. This allows his or her …

Up, down and flat – how well do you contribute to a constructive discussion?

Have you ever been in one of these conversations? Joanne: I’m really concerned about my team’s readiness for the upcoming change.   John: My team has been ready for weeks.  Julie: Do you think that we’ve done a good enough job communicating across the organization?  Frank: I think people are just burned out It seems …

Setting context with a logical argument

Trying to gain buy-in for a solution or recommendation can be maddening.  Despite all of your effort, your thorough analysis and rich data set, sometimes you just can’t get people to sign up. Despite the increased calls for data-driven decision-making, data alone won’t sell your argument.  In fact, data play a much smaller role in …

Bloom’s real taxonomy and helping leaders succeed

I’ve often maintained that leadership is more about mindset than skillset.  Leaders need skills but the best leaders aren’t the ones with the best skills.  The best leaders are the ones who look at the world, frame problems, and identify opportunities in a different way. As a result of this belief, many of my workshops …