Back to basics

This month’s Harvard Business Review contains an article by Paul Andre, Michael Bernsetein, and Kurt Luther titled, “What makes a good tweet”. The authors asked 1,443 Twitter users to rate tweets along a number of categories including the degree to which the tweet was worth reading in the first place.  Sadly, only about of 1/3 …

Rethinking Data

In the past several decades problems have become more complex.  There is more data and information through which to sort.  There are also greater interdependencies among those impacted by a decision.   As a result, decision making has become more difficult. The response has been greater focus on analytics and data-driven decision. Leaders are asking for …

Man’s Search for Meaning: When Theory Meets Practice

Congress designated the Days of Remembrance as a time to commemorate the Holocaust.  The Days of Remembrance occur this week.  The following is a re-posting of an earlier entry on the Leadership Lessons of Holocaust Survivors. ——————————————————————-  I often speak about Viktor Frankl and his book, “Man’s Search for Meaning.”  This book should be required …

Owning expectations is as important as owning outcomes

It’s pretty common to hear leaders talk about the importance of owning a result or outcome.  Ownership creates accountability and accountability drives results. Yet sometimes, even when we own the outcome, it’s still hard to get things done, especially when getting things done requires the contribution or effort of others. This often occurs because while …

Separate outcomes from activities

Do your goals combine outcomes and activities?  For example, “Decrease procurement costs by 15% through vendor consolidation.”  If so, you may be missing key opportunities to execute effectively and drive results. Despite the increased focus on outcome-based management, many leaders still spend most of their time focused on activities.   There are many reasons for this.  …

Individual accountability, outcomes, and why Congress doesn’t work

As collaboration has become more critical for succeeding in a complex, interconnected world, the notion of “shared accountability” has followed.  The idea behind creating shared accountability is simple. When multiple people are accountable for the same result, they are likely to think beyond their immediate span of control to achieve the result. In theory that …

What analytics doesn’t tell you

Recent articles in New York Times and the McKinsley Quarterly make the case that not only is big data here to stay, it’s essential to driving your business success. However, big data and analytics still don’t replace leadership and business acumen.  I’m not suggesting that leaders ignore analytics and data.  More than ever, leaders need …

Real leadership is influencing that which you don’t control

Do your goals include outcomes that depend on people outside of your direct control?  It’s no secret that there are a lot more inter-dependencies in today’s work environment than in the past.  It’s hard to have any real impact without drawing upon people who you don’t formally lead.  Yet, more often than not, leaders frame …

The Big Bang Theory’s Sheldon Cooper on the importance of context

In the Big Bang Theory episode, “The Herb Garden Germination”, Sheldon Cooper, the brilliant yet socially awkward physicist greets his roommate Leonard who has just arrived home with dinner: Leonard: Hey Sheldon: Hey Leonard: Hope you’re hungry. Sheldon: Interesting. A friendly sentiment in this country, cruel taunt in the Sudan. It’s a lesson in context. …